Digital Identity – FAQ.

Everything you need to know about digital identity at a glance.

xIDENTITY & Co: what you need to know about your digital identity.

In order to sign documents in MOXIS by means of a qualified electronic signature (QES), a digital identity is a basic requirement. For this purpose, XiTrust offers various options.

xIDENTITY.

xIDENTITY is the digital identity of XiTrust & A-Trust, the Austrian Trust Center. Such an identity is required to sign documents electronically in a qualified and thus legally valid manner. Once you’ve got an xIDENTITY, you can use it to digitally sign documents, e.g. in MOXIS.

A trust center certifies the respective identity of the communication partner in electronic communication processes. The trust center issues the qualified certificates that form the basis of a qualified electronic signature. The digital signature of the trust center, which is used to sign each issued certificate, ensures that the certificate is forgery-proof. A-Trust, Swisscom and D-Trust are examples of such trust centers.

To register for your digital identity, you will need

  • a photo ID (e.g., passport, ID card)
  • internet access including camera (either desktop or mobile device)
  • mobile phone for identity confirmation

You can obtain your digital identity via

  • Video ident procedure

This procedure takes about 10 minutes and is carried out by XiTrust partner WebID Solutions. To start the registration process, click here.

Fill out the form so that your data matches that of your identification document. After confirmation, you can start the video session with the call center agent by mouse click or use the received code to perform the procedure at a later time. Due to the large number of requests, there may currently be waiting times. You also have the option of booking an appointment for registration via the WebID mobile app.

During the video session carried out in this process, your data and the authenticity of your ID document will be verified. During this process, a special procedure is run through, giving you one hundred percent certainty that no other person can apply for a digital identity with your data. After successful verification, you will receive an activation code via SMS, which you confirm.

In the last step, you set your signature password. You will need this password every time you want to sign a document digitally. So remember your personal password well!

  • Registration Officer

XiTrust offers training as a registration officer for customer employees. After successful training, these employees are authorized to issue digital identities. If you are interested in such a training, please contact your respective XiTrust contact person or use our contact request.

xIDENTITY primarily serves as a digital identity that is a prerequisite for signing documents electronically. Usually you will receive a document via MOXIS for signature and you can sign it using your digital identity.

With xIDENTITY-for-free, it is possible to upload and sign documents under “Sign now”, but without additional functionality such as batch signature (this and other functions are available in MOXIS). With this variant, you can make five signatures per month. If you would like to sign more than five documents per month, we offer you the possibility to do so with MOXIS.

Note: To ensure optimal use of the “Sign now” function, we recommend using the Google Chrome browser.

Your xIDENTITY is valid for 5 years. Before expiration, renewal of the identity on your own is possible, after expiration a new issue is necessary.

The eIDAS Regulation, which has been in force since July 2016, has established by law that the use of a certificate issued in the EU is also valid throughout the EU and must be recognized. Since the eIDAS Regulation has the strictest requirements worldwide in terms of signature guidelines and laws, electronically signed documents using xIDENTITY are implicitly accepted outside the EU as well.

When you open a PDF document signed with xIDENTITY in Adobe Reader, for example, you can immediately verify the validity of the signature or the certificate, respectively. Alternatively, you can also use other signature verification services (e.g. RTR signature verification).

Handy-Signatur.

Österreich Fahne

The “Handy-Signatur” is the digital identity from A-Trust, the Austrian Trust Center. This is required in order to sign documents electronically in a qualified and thus legally valid manner. If you already have a “Handy-Signatur”, you can use it to digitally sign documents, e.g. in MOXIS. It is also possible to use Austrian e-government services (e.g. Green Pass, FinanzOnline).

A trust center certifies the respective identity of the communication partner in electronic communication processes. The trust center issues the qualified certificates that form the basis of a qualified electronic signature. The digital signature of the trust center, which is used to sign each issued certificate, ensures that the certificate is forgery-proof. A-Trust, Swisscom and D-Trust are examples of such trust centers.

To register for a “Handy-Signatur”, you will need

  • a photo ID (e.g., passport, ID card)
  • mobile phone for identity confirmation

You can obtain your “Handy-Signatur” via

    • Registration authority

In Austria, there are a number of authorized registration authorities that offer registration as a service. You can find a list of the possibilities here.

    • Registration Officer

XiTrust offers training as a so-called Registration Officer for its clients’ own employees. After successful training, these employees acquire the authorization to issue digital identities. If you are interested in such a training, please contact your respective XiTrust contact person or use our contact request.

The “Handy-Signatur” primarily serves as a digital identity that is a prerequisite for signing documents electronically. Usually you will receive a document via MOXIS for signature and you can sign it using your digital identity.

Furthermore, it is possible to upload and sign documents on the website www.handy-signatur.at under “Sign PDF”, however, without additional functionality such as batch signature (this and other functions are available in MOXIS).

Your “Handy-Signatur” is valid for 5 years. Before expiration, renewal is possible on your own, after expiration a new issue is necessary.

The eIDAS Regulation, which has been in force since July 2016, has established by law that the use of a certificate issued in the EU is also valid throughout the EU and must be recognized. Since the eIDAS Regulation has the strictest requirements worldwide in terms of signature guidelines and laws, electronically signed documents using a “Handy-Signatur” are implicitly accepted outside the EU as well.

When you open a PDF document signed with a “Handy-Signatur” in Adobe Reader, for example, you can immediately verify the validity of the signature or the certificate, respectively. Alternatively, you can also use other signature verification services (e.g. RTR signature verification).

MobileID.

MobileID is the digital identity from Swisscom Trust Services, the Swiss trust center. This is required in order to sign documents electronically in a qualified and thus legally valid manner. If you already own a digital identity via MobileID, you can use it to digitally sign documents, e.g. in MOXIS.

A trust center certifies the respective identity of the communication partner in electronic communication processes. The trust center issues the qualified certificates that form the basis of a qualified electronic signature. The digital signature of the trust center, which is used to sign each issued certificate, ensures that the certificate is forgery-proof. A-Trust, Swisscom and D-Trust are examples of such trust centers.

Depending on the procedure, to register your digital identity you will need

  • a photo ID (e.g., passport, ID card)
  • internet access including camera (either desktop or mobile device)
  • mobile phone for identity confirmation

You can obtain your digital identity via

    • SRS Direct

Visit a Swisscom Shop near you as a certified registration point for the qualified electronic signature. The validity of the issued identity is 5 years.

    • RA acengy

Contact the company that has sent you a document for signature to see if it has been certified as an RA agency. By means of face-2-face identification, an RA agency is allowed to issue digital identities that are valid for 5 years. If you are interested in such certification for your company, please contact your respective XiTrust contact person or use our contact request.

    • SRS Video

You go through a short video identification procedure at Swisscom partner Identity.tm, the validity is 5 years. You will receive the necessary voucher code via your respective contact person at XiTrust. Register now.

    • SRS Bank

If you own a German bank account, you will receive your digital identity within 2 minutes via the Swisscom partner Klarna, the validity is 2 years. You will receive the necessary voucher code via your contractual partner. Register now.

MobileID primarily serves as a digital identity that is a prerequisite for signing documents electronically. Usually you will receive a document via MOXIS for signature and you can sign it using your digital identity.

When you open a PDF document signed via MobileID in Adobe Reader, for example, you can immediately verify the validity of the signature or the certificate, respectively.

sign-me.

Deutschland Fahne

sign-me is the digital identity from D-Trust, the German trust center. This is required in order to sign documents electronically in a qualified and thus legally valid manner. If you already own a digital identity via sign-me, you can use it to digitally sign documents, e.g. in MOXIS.

A trust center certifies the respective identity of the communication partner in electronic communication processes. The trust center issues the qualified certificates that form the basis of a qualified electronic signature. The digital signature of the trust center, which is used to sign each issued certificate, ensures that the certificate is forgery-proof. A-Trust, Swisscom and D-Trust are examples of such trust centers.

To register for a digital identity via sign-me, you will need the following, depending on the identification method used:

  • an identity card
  • internet access including camera (either desktop or mobile device)
  • mobile phone for identity confirmation
  • online banking access accepted by the identification service provider

You can obtain your digital identity using one of the options bleow:

  • ID card identification procedure (eID)
  • video identity procedure
  • Giro-Ident procedure
  • Point-of-sale registration

Register and identify now.

sign-me primarily serves as a digital identity that is a prerequisite for signing documents electronically. Usually you will receive a document via MOXIS for signature and you can sign it using your digital identity.

The eIDAS Regulation, which has been in force since July 2016, has established by law that the use of a certificate issued in the EU is also valid throughout the EU and must be recognized. Since the eIDAS Regulation has the strictest requirements worldwide in terms of signature guidelines and laws, electronically signed documents using sign-me are implicitly accepted outside the EU as well.

When you open a PDF document signed via sign-me in Adobe Reader, for example, you can immediately verify the validity of the signature or the certificate, respectively.

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