Global Player MOXIS

Global Player MOXIS
24 Nov 2020

International clients use MOXIS on a global scale

Several hundred customers worldwide use MOXIS for electronic signature processes: Global players on four continents work with the electronic signature folder in their branches. Everywhere in Europe: Germany, Switzerland, Austria, Italy, Belgium and the Netherlands are some of the European locations where MOXIS is used. The most important overseas locations are the USA and China. MOXIS is also used there in conformity with the legal situation across the entire industry spectrum: Industrial and infrastructure companies, telecommunication providers, personnel service providers or also trade and authorities give their employees the possibility to sign digitally in their business processes.

“There is no internationally uniform legal framework for the electronic signature,” says Andreas Koller, CEO XiTrust Germany. “It is therefore of utmost importance that MOXIS flexibly adapts to the respective requirements of a legal area. In this way, MOXIS guarantees planning and investment security for all users worldwide!”

Electronic signatures are legally valid and enforceable in almost every industrial country in the world. However, the laws on electronic signatures vary from country to country. “Thus it is advisable to develop the corporate policy for electronic signatures together with MOXIS. Our solution works wherever our customers do their business – worldwide, on four continents,” says Koller.

International legal differences

In the EU area, the legal framework provided by the eIDAS regulation. This document, which officially has the unwieldy title “Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC”, governs the use and validity of electronic signatures. This Regulation has been applicable since mid-2016, according to which only the qualified electronic signature has the status of a hand-written signature.

The situation is different in an international perspective. Many countries, including the USA, New Zealand, Australia and Canada, have more minimalistic, less stringent laws. They allow electronic signatures with few legal restrictions: Standard electronic signatures are legally binding and will be recognised in court – even if they are not considered qualified under current EU law and are treated accordingly in law.

However, despite different legal situations, there is a globally unifying aspect: laws on electronic signatures generally require some form of consent. For companies using MOXIS worldwide, it is sufficient to make an internal agreement with the employees in the respective branch office. Andreas Koller: “In this case, the qualified electronic signature must be accepted within the company in each country.”

The electronic signature in the USA und China:


The ESIGN ACT (Electronic Signatures in Global and National Commerce ACT) of 2000 states that a signature cannot be refused legal validity or enforceability simply because it has been provided in electronic form.
The minimum legal requirements for electronic signatures allow their use for practically all types of agreements. However, it is essential to obtain the prior consent of all parties involved in order to carry out transactions by electronic means.


Article 14 of the Law on Electronic Signatures of the People’s Republic of China accepts electronic signatures as lawful and enforceable, while Articles 7 and 8 regulate their admissibility. Chinese law is based on a combination of the European Union Directive on Electronic Signatures (eIDAS), and the UNCITRAL Model Laws and United Nations Conventions on Electronic Communications in international treaties. China recognises standard electronic signatures as legally valid and enforceable. Countries that follow this model give internationally positioned companies the opportunity to choose between different forms of signatures: Electronic signatures will be considered valid regardless of their quality until proven otherwise.

200,000 electronic signatures

However, the highest quality form of electronic signature is not always necessary in all signature processes. Where the business risk is regarded as less high and the legislator does not specify otherwise, many companies use the standard electronic signature (SES) for everyday business agreements. An internationally positioned user company of MOXIS shows exemplarily how the work with MOXIS works worldwide: 1,000 employees in 40 affiliated subsidiary companies perform 200,000 electronic signatures with MOXIS worldwide every year.

With subsidiaries in Europe, China, Indonesia and the USA, this company is obliged to fulfil the respective national requirements for electronic signatures and at the same time implement its own security policy. “This is possible with MOXIS because our software solution supports all common signature types,” explains Koller. “The flexibility of MOXIS guarantees legal conformity, regardless of the branch of the company and the country in which it is used.”

The range of applications of MOXIS is correspondingly broad for users worldwide. Used in quality management, sales and purchasing as well as in the field of human resources, a large number of documents are electronically signed with MOXIS in Indonesia, China and the USA – and this in every signature quality, depending on the area-specific requirements. MOXIS is used on four continents to sign test reports, factory certificates, orders, target agreements and order confirmations.

Signature quality worldwide

MOXIS supports the employees of global enterprises and medium-sized companies in all signature processes with different signature qualities that are accepted worldwide. The signature processes do not differ, no matter in which part of the world MOXIS signatures are used. This also applies to external suppliers or customers: An e-mail request is sent to each signatory from MOXIS. The signatory clicks on the link embedded in the e-mail which grants access to the document. Extensions through two-way authentication are possible. It is also possible to include biometric signatures in the process.

To increase security, many companies add a second form of signatory authentication for more sensitive documents. In this case, the external signatory is given an additional password to access the document. On the other hand, only the qualified electronic signature (QES) guarantees the protection of the highest risk and all compliance requirements for the legally valid signing of documents with external partners, e.g. in onboarding processes. In this case, the external signatory must have a digital identity.

More and more internationally positioned companies are using the MOXIS platform MEQA for signature processes with external parties: It ensures that no external signatory needs access to the company’s MOXIS instance to set a signature. In any quality and worldwide.