{"id":56538,"date":"2021-06-11T14:29:39","date_gmt":"2021-06-11T12:29:39","guid":{"rendered":"https:\/\/www.xitrust.com\/customer-support\/"},"modified":"2025-02-24T12:01:27","modified_gmt":"2025-02-24T11:01:27","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.xitrust.com\/ch\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t\t
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Customer Support.<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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XiTrust<\/a><\/span><\/span><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unser Support ist einer der Gr\u00fcnde,
warum unsere Kunden MOXIS lieben.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unser Support ist einer der Gr\u00fcnde, warum unsere Kunden MOXIS lieben.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTicket erstellen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tMOXIS Roadmap<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Die richtige L\u00f6sung. Der beste Support.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWir freuen uns, Sie dabei zu unterst\u00fctzen, dass Sie Ihr Anliegen an der richtigen Stelle anbringen k\u00f6nnen. Unser Customer-Support-Team ist stets bem\u00fcht, f\u00fcr Sie die passende L\u00f6sung zu finden, damit Sie entspannt weiterarbeiten k\u00f6nnen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Das XiTrust Service Portal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWir haben f\u00fcr Sie ein innovatives Service Portal entwickelt, wodurch Sie unser Support-Team noch einfacher erreichen. Zus\u00e4tzlich haben Sie die M\u00f6glichkeit, Ihre Tickets selbst zu verwalten \u2013 und wir k\u00f6nnen schneller auf Ihre Anliegen reagieren.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Weitere Supportm\u00f6glichkeiten<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tservicedesk@xitrust.com\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t+43 6 991 410 2033\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAnleitung zur Ticketerstellung:<\/strong>\n

\n1. Klicken Sie auf folgenden Link: XiTrust Service Portal<\/a>\n

\n2. Geben Sie zum Login Ihre E-Mail-Adresse ein. Sollten Sie noch kein aktives Jira-Konto haben, klicken Sie bitte auf \u201eAnmelden\u201c und best\u00e4tigen Sie Ihre Anmeldung \u00fcber den Button \u201eLink senden\u201c.\n

\n3. Nach erfolgreicher Best\u00e4tigung Ihrer E-Mail-Adresse k\u00f6nnen Sie die Registrierung unter Eingabe Ihrer Daten abschlie\u00dfen.\n

\n4. Sie k\u00f6nnen nun Ihr Ticket zu folgenden Themen erstellen: Technischer Support, Sonstige Fragen, auch Verbesserungsvorschl\u00e4ge sind m\u00f6glich.\n

\nWir freuen uns, Ihnen behilflich zu sein!\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tReaktionszeiten:<\/strong>\n

\nWir wissen, wie wichtig ein funktionierender Service f\u00fcr Ihren Gesch\u00e4ftserfolg ist und verpflichten uns deshalb zu genau definierten Reaktionszeiten. Diese decken die Bearbeitung der Fehlermeldung sowie Informationen \u00fcber m\u00f6gliche Probleml\u00f6sungen ab und sind in unseren AGB<\/strong><\/a> definiert.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u00bbXiTrust passt als DACH-Unternehmen besser zu uns als ein amerikanischer Konzern. Wir brauchen einen Partner, der nicht nur unsere Sprache spricht, sondern uns auch versteht!\u00ab<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sibylle Nowak<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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CFO, karriere.at<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Customer Support. Unser Support ist einer der Gr\u00fcnde,warum unsere Kunden MOXIS lieben. Unser Support ist einer der Gr\u00fcnde, warum unsere Kunden MOXIS lieben. Ticket erstellen MOXIS Roadmap Die richtige L\u00f6sung. Der beste Support. Wir freuen uns, Sie dabei zu unterst\u00fctzen, dass Sie Ihr Anliegen an der richtigen Stelle anbringen k\u00f6nnen. Unser Customer-Support-Team ist stets bem\u00fcht, […]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-56538","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer Support | XiTrust - The eSignature Company<\/title>\n<meta name=\"description\" content=\"Wir begleiten unsere Kunden konsequent auf ihrem Weg zu papierlosen Signaturprozessen. Unser deutschsprachiges Support-Team ist f\u00fcr Sie da!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.xitrust.com\/ch\/customer-support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support\" \/>\n<meta property=\"og:description\" content=\"Wir begleiten unsere Kunden konsequent auf ihrem Weg zu papierlosen Signaturprozessen. 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